What is a fill rate, and why track it?
A fill rate measures how much of an order arrives complete and on time. Xorosoft's worked example: “The on-time unit fill rate = 2,280 / 2,400 x 100 = 95%.” It also notes that line rates can hide problems: “Its complete-line rate is 90%, but the whole-order completeness result is zero for that purchase order.”